You have 30 days to return an item from the date that you received it. Please see section 4 for information on returning faulty or damaged goods.
To be eligible for a return, your item must meet the following criteria:
- Your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging it was sent in.
- You must have valid proof of purchase.
Please notify us if you wish to return any items. We will issue you with a returns number and a returns address.
Once we receive your item, we will notify you that we have received your returned item. We will then immediately inspect the product. Once the product has been inspected thoroughly, we will provide you with information on the status of your refund.
If your return is approved, we will initiate a refund using your original payment method.
You will be responsible for paying for your own shipping costs for returning your item. Unfortunately, shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund. This will be a deduction of £6 for all shipments sent via DPD.
Faulty or Damaged Goods:
If you make a purchase online but find when you receive your purchase it is either faulty or damaged, then you have up to 30 days to return the goods from the date of purchase. Please notify us and return it to us and receive a full refund.